The X-Factor Games VIP Page

Here at The X Factor Games, we want our best players to feel valued - that’s why we’ve got a specially tailored VIP scheme, so that if you play like a VIP, you can be sure you’ll be earning star-studded VIP perks as you go.


The two levels in our VIP Scheme – VIP and Platinum VIP – are both dependent on how much you deposit and wager each week. You can automatically achieve VIP status as a result of your gameplay, and we’ll let you know as soon as you do, but you’ll need a special invitation to become a Platinum VIP.

At either level, you can expect:

VIP Perks VIPs Platinum VIPs
10% BONUS cashback x
10% REAL cashback x
Priority withdrawals x
Express withdrawals x
Exclusive VIP promos x x
VIP Support x x
VIP Account Manager x
Hospitality & VIP Events x
VIP Welcome Bonus x
Birthday Gifts x

Once you’ve reached VIP status, you’ll always be a VIP in our eyes, though you’ll have to keep playing like a VIP to make sure you receive your weekly benefits (bonus cashback for VIPs or REAL cashback for Platinum VIPs) and to gain access to regular VIP promotions, recent winners of which have walked away with things like:

  • VIP Adele & Coldplay concert tickets, plus hotel stays + spending cash
  • A VIP hospitality day at the races, including lunch + betting money
  • Top-of-the-range gadgets - like an iPad Air 64GB!
  • ...and so much more!

As well as star-studded perks like these, VIPs can also expect special attention when it comes to support, with exclusive access to VIP-only email addresses/phone lines or a dedicated Account Manager. The best bit? Our VIP Support Team is specially trained, so you’ll be guaranteed consistent VIP treatment as soon as you’ve stepped onto The X Factor Games red carpet…

If you have any questions or simply want to find out more about being a VIP, please do not hesitate to contact us via email at [email protected]

VIP Cashback Terms

  1. To qualify for bonus cashback you must have deposited a minimum of £300 and wagered it 6x in cash during the promotional period.
  2. The promotional period is 00:01 Monday - 23:59 Sunday every week and bonus cashback will be credited on the following Monday no later than 18:00 (UTC).
  3. Bonus cashback will be 10% of an overall negative net cash position, based on all cash wagering during the promotional period.
  4. The maximum bonus cashback that you can earn is £100.
  5. Bonus cashback is subject to 10x wagering requirements before it can be withdrawn.
  6. Wagering requirements are applied by game type and are the following for this promotion: Slots x10, Slingo x10. Only wagering from the bonus awarded by this promotion will contribute to its wagering requirements.
  7. Bonus cashback has a 7 day expiry.
  8. The X Factor Games reserves the right to pause or stop any VIP bonuses or benefits at any time, at their sole discretion.
  9. Your account must be active between 00:01 - 23:59 on the day that cashback is credited otherwise you will forfeit any cashback earned in the promotional period. For the avoidance of doubt, an account is deemed inactive if it has been closed by the player or an operator or if the account is in a cool down period.
  10. General Terms and conditions apply.
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